Insights and logs

See what your agent actually did.

Review the steps taken for each task, the tools used and where something went wrong. This is observability: visibility into the work behind an answer.

How it works · example

Why was a customer question left unresolved?

  1. The request

    A customer asks about an order. The agent tries to look up its status.

  2. What you see

    The task history shows a failed tool call. The connection to the order system returned an error.

  3. Your next step

    Check the connection and test the question again. This helps you distinguish a connection problem from an instruction problem.

Example using a connected order system. The details available depend on the tool and the events recorded.

One task, one history

A run is one execution of a task. You can inspect its status, duration and recorded steps. A log is a record of a step, such as a tool call or error.

For administrators who need to make changes

Use this information to repair a connection or adjust instructions. Logs show what happened; they do not fix a problem on their own.

Want to see how to inspect a completed task? We can demonstrate it with a process from your business.

Request a demo