One task, one history
A run is one execution of a task. You can inspect its status, duration and recorded steps. A log is a record of a step, such as a tool call or error.
Insights and logs
Review the steps taken for each task, the tools used and where something went wrong. This is observability: visibility into the work behind an answer.
How it works · example
A customer asks about an order. The agent tries to look up its status.
The task history shows a failed tool call. The connection to the order system returned an error.
Check the connection and test the question again. This helps you distinguish a connection problem from an instruction problem.
Example using a connected order system. The details available depend on the tool and the events recorded.
A run is one execution of a task. You can inspect its status, duration and recorded steps. A log is a record of a step, such as a tool call or error.
Use this information to repair a connection or adjust instructions. Logs show what happened; they do not fix a problem on their own.
Want to see how to inspect a completed task? We can demonstrate it with a process from your business.
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