Blog

Blog & Updates

Product notes, practical lessons and the technical choices behind Qosie.

Product updates

Here we bring together changes to agents, Brains, tool access, observability and evaluations. Each update explains what changed and why it matters to operational teams.

  • New connectors and MCP capabilities
  • Improvements to logging, evaluations and regression tests
  • Practical release notes for administrators

Engineering notes

We write about architectural choices such as secure tool execution, human-in-the-loop approval, OAuth scopes and semantic search across company knowledge.

  • How to limit agents to the right tools
  • Why evaluations for each workflow matter more than general benchmarks
  • How context from Brains is added to prompts in a controlled way

Implementation stories

From the first pilot to rollout across multiple workflows: we share recurring patterns in support, sales, back-office work and internal helpdesks.

Best practices

Short guides to prompting, escalation rules, data sources, monitoring and designing workflows that agents can carry out reliably.

We publish short, useful updates about agents in production. No hype, just concrete patterns that help teams automate reliably.

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