Qosie is a platform for building and managing business AI agents. Agents combine company knowledge with connected tools to carry out tasks. Playbooks define the steps, while approvals, conversations and execution logs help teams oversee the work.
You didn’t start a business to do busywork.
Ask an AI agent — an assistant that carries out tasks — to draft a customer reply, search documents or prepare a follow-up email. Using your sources, connected tools and approval where required.
Connect the tools your workflow needs
Slack
Gmail
Outlook
Zendesk
HubSpot
Notion+and more
Everything an agent needs. Nothing that distracts.
Choose a task, give access to the right sources and tools, and review the result before moving on.
AI agents
An agent is an AI assistant that follows instructions, finds information and uses permitted tools to carry out a task.
Company knowledge in a Brain
A Brain is a knowledge base of selected documents and text that you make available to an agent.
Tool connections
Give access to supported connections, such as your mailbox or CRM. Available actions depend on the connection and permissions.
Human oversight
Set which actions require approval. Review the proposal before those actions are carried out.
Securely set up
Work with roles, permissions, logging and data agreements that fit your organization.
Measurable results
View task status, results and execution logs. Use them to assess and improve your workflow.
From scattered tasks to AI colleagues that follow up.
A playbook is a reusable sequence of steps. For example: assess a question, retrieve information and prepare a reply, with approval on the steps that need it.
Qosie Agent
exampleNew question
Picked upRefund check
In progressOrder status
DoneExample conversation
Customer question received 0s
Fetch context from CRM +1.2s
Reply prepared Done
They respond. They plan. They follow up.
Ask for a draft reply, conversation summary or follow-up proposal. The agent uses the sources and tools you make available. The flow and timings shown are illustrative.
See what agents can do →Shared knowledge for your agents.
Add documents and text to a Brain and connect that knowledge base to an agent. It can then use information from your own sources when preparing answers.
Explore Qosie Brain →PDF documents
indexedZendesk Tickets
indexedNotion pages
indexedConfluence
syncing…Website scraping
indexedQosie Brain1 knowledge layer
From a clear request to useful work.
Example flows for support, sales and operations, not measured customer results. Execution depends on connected tools, permissions and required approvals.
Qosie Support Agent
Example customer question
›Where is my order #4921?
Question understood and categorized
IntentOrder and customer history retrieved
ShopifyReply drafted in your tone of voice
BrainReply ready for review
ZendeskDraft reply with order context
Example output
Reply
A draft reply based on available order details and company knowledge, ready for review.
Draft
ready to review
Sources
order data and knowledge base
Clear steps. Visible results.
Use a Brain as a knowledge base, a playbook as a reusable sequence of steps, and approvals to review actions.
See example workflows →Company knowledge
Find answers
Give agents access to selected sources in your Brains and the tools they need.
Repeatable work
Use playbooks
A playbook defines steps for recurring work. Choose which tools are available and where approval is needed.
Human oversight
Stay in control
Review actions that require approval and inspect conversations and execution logs.
Built for processes in
RetailHealthcareFinanceEducationSaaS
Work with your connected tools.
Connect supported systems for email, CRM, tickets and documents. Access, available actions and any required approvals determine what an agent can do.
View integrations →SlackZendesk
SFDC
O365Secure enough for your real work.
Choose which sources and tools an agent can use and which steps require approval. Review completed steps and errors in the available logs.
View security and compliance →Live quickly with your first agent
Pick a process, add knowledge and test the agent before you go live.
Answers using your sources
Let agents use the same selected knowledge. Check important answers before using them.
Your data stays yours
Work with clear access rights, encryption and agreements on where data is processed.
Full visibility
See which steps an agent took, which sources were used and where improvement is needed.
Frequently asked questions
What to know before an agent starts working.
Clear answers about capabilities, control and implementation.
Still have a question? Contact us
For builders
Everything Qosie can do, in your product. In one API.
Use Qosie programmatically for agents, knowledge, tool access and logs. Add AI functionality without building the entire agent platform yourself.
Agent API
Create agents, change instructions and start workflows from your own application.
Read the docs →Brain API
Upload sources, manage knowledge and let agents answer with traceable context.
Read the docs →Observability API
Export runs, decisions, sources and evaluations to your own reporting environment.
Read the docs →Ready to try Qosie?